Privacy Policy

---

Important Information

Silva Hawk is a trading name of Silva Hawk Limited Company No. 15782068.  Registered in England.  Registered address Moor End, Nun Monkton, York, YO26 8EN.

Introduction

Silva Hawk Limited is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at info@silvahawk.co.uk.

Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, when participating in activities on the website, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect can include the following:

Name and Contact Data: 

We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Use of Your Information

We use the information we collect or receive:

• To facilitate account creation and logon processes.
• To send administrative information to you, such as information regarding our services and changes to our terms, conditions, and policies.
• To send you marketing and promotional communications.
• To deliver targeted advertising to you.
• To post testimonials with your consent.
• To request feedback and to contact you about your use of our website.
• To enforce our terms, conditions, and policies for business purposes, legal reasons, and contractual obligations.
• To respond to legal requests and prevent harm as necessary.

Sharing Your Information

We only share and disclose your information in the following situations:

• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
• Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Privacy Rights

In some regions, such as the European Economic Area (EEA), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.